Delivery & Shipping
In Stock
We always strive to deliver your order as quickly as possible. Usually shipping within the Netherlands takes 1 -2 working days. However, the estimated delivery time depends on several factors. For example your location and your order. You can track your order via the supplied Track and Trace code. As soon as your product is shipped by us, we will send you the corresponding Track and Trace code. Your personal diamond advisor can also tell you the status of your order.
Out of stock
If we do not have the chosen product in stock, we will make it for you in the desired size/style. Before we send the jewel, it will undergo several checks to guarantee the quality of the jewel. After completion of this, we will send the jewelry to you. The delivery time depends on your order. The estimated delivery time will be 6 to 8 weeks.
Custom made order
If you want to order a personalized item, we will make it (tailor-made) especially for you. Before we send the jewel, it will undergo several checks to guarantee the quality of the jewel. After completion of this, we will send the jewelry to you. The delivery time depends on your order. Please contact your personal diamond advisor about the status of this.
Our shipping options and rates
- Free next business day shipping in the Netherlands on all orders.
- Complementary international shipping for all orders €1500 and up.
All shipments are insured free of charge
Please note that delivery times are estimates and may be affected by factors such as holidays, weather, and customs delays. We do our best to get your order to you as soon as possible, but we cannot be held responsible for any delays outside of our control.
If you have any special shipping requests or need your order by a certain date, please contact us before placing your order so that we can make arrangements.
International Shipping rates
| Country | Shipping Rates |
| Belgium | € 25 |
| Germany | € 30 |
| United Kingdom | € 50 |
| Ireland | € 25 |
| Luxembourg | € 25 |
| Sweden | € 35 |
| Norway | € 40 |
| Finland | € 25 |
| USA | € 50 |
| UAE | € 50 |
| Austria | € 25 |
| Spain | € 25 |
| France | € 25 |
| Italy | € 30 |
| Singapore | € 50 |
| Canada | € 55 |
| Australia | € 50 |
| Switzerland | € 70 |
| Hong Kong | € 50 |
| Qatar | € 55 |
| Israel | € 50 |
| Slovakia | € 55 |
| Greece | € 35 |
| Other countries | € 50 |
Duty & Taxes
| Country | Estimated Duty Rate | Estiamted Tax Rate |
| Australia | Loose Diamonds: 0% All other Goods: Au $0 - AU $1,000: 0% > AU $1,000: 5% |
10% GST |
| Canada | 0% - 8.5% | 5% - 15% |
| United Kingdom |
Loose Diamonds: 0% All other Goods: |
20% (Cost + Duty) |
| Hong Kong (SAR) | 0% | 0% |
| Japan | 0% - 5.3% | 8% |
| Mexico |
Loose Diamonds: 0% NAFTA Eligible Goods: 0% |
16% |
| New Zealand | Loose Diamonds: 0% All Other Goods: 0%-5% |
15% |
| Norway | 0% | 25% |
| Puerto Rico | 0% | 11.5% |
| Singapore | 0% | 5% |
| Tawain Region | 0% | 5% |
| UAE (Dubai only) | Loose Diamonds: 0% All other Goods: 0% - 5% |
5% |